Privacy Policy

Privacy Policy

Introduction

Welcome to https://dog-grooming-wodonga.thebestlocalpro.com (referring to Dog Grooming Wodonga, “us,” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from users visiting our website and utilizing our services. Our commitment to privacy is in line with various international laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), Connecticut Consumer Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website, including its subdomains, mobile applications, online services, and products offered under the Dog Grooming Wodonga brand. However, it is crucial to emphasize that this policy does not extend to third-party platforms or services accessed through links on our site. These entities have their own privacy policies governing user data, and we encourage users to review these policies before engaging with such services.

Processing Activities

This policy outlines our practices when users:

  1. Use our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Statement.
  3. Communicate with us via newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  • Account Information: Details related to user accounts, including usernames, passwords, account setup data, and profile preferences.
  • Payment Information: Data associated with transactions, such as payment method details, billing addresses, and order history.
  • Financial Information: Financial records may be collected for billing purposes, including bank account information and transaction records.
  • Purchase Information: Details about products or services purchased, such as quantities, purchase dates, and item descriptions.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, including IP addresses, device type, operating system, and mobile network data.
  • Location Data: Information about your geographical location, often obtained through GPS signals or similar technologies.
  • Feedback: Comments, reviews, and responses provided by users to improve our services.
  • Social Media Information: Data from social media platforms when users choose to log in or share content via these sites.
  • Product Information: Details about products viewed, added to carts, or purchased on our site.

We collect this data through direct user input, interactions with our systems, and the use of automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We utilize cookies (small text files stored on your device) for various purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and applications.
  • Preference: Cookies store user preferences and settings to provide a personalized experience.
  • Analytics: We use analytics cookies to gather insights into how users interact with our site, enabling us to enhance its performance and usability.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The retention period for personal data depends on the purpose of its collection and processing:

  • Data required by law or for legitimate business interests is retained until the legal obligation expires or these interests are no longer valid.
  • Once the data is no longer needed for the initial purpose, it is deleted or anonymized to protect user privacy.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
  • Restriction: Limit our processing of your data for specific reasons.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Be free from discriminatory decisions based on personal data.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any questions regarding privacy, data requests, unsubscriptions, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: Dog Grooming Wodonga, [Insert Address], [City, State, ZIP Code]